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ST. PATRICK'S DAY SALE | WIN FREE SHIPPING OR OTHER PRIZES! CLICK THE LINK IN THE BOTTOM LEFT OF YOUR SCREEN
ST. PATRICK'S DAY SALE | WIN FREE SHIPPING OR OTHER PRIZES! CLICK THE LINK IN THE BOTTOM LEFT OF YOUR SCREEN

FAQ

WHAT’S THE WARRANTY?

Limited Lifetime Warranty for BOXO branded Hand Tools and Tool Storage Products. See our Warranty Statement posted on this website or contact customer service at: customer-service@boxousa.com

 

HOW DO I ORDER PRODUCTS?

All Orders are processed through our website: boxousa.com

 

HOW DO I TRACK MY ORDERS?

Order Confirmation and Tracking will be provided direct to the customer using the information provided during the order process. Other order inquires should be directed to our customer service department, customer-service@boxousa.com or call BOXOusa.

 

FINANCING AVAILABLE?

Yes, most popular Credit Cards are honored and / or PayPal Credit (Third party financing provided by PayPal) is also available at Checkout.

 

I HAVE A BROKEN TOOL, HOW DO I GET IT REPLACED?

Contact our Warranty Department at warranty@boxousa.com, or or Customer Service Department at sales@boxousa.com, or call BOXOusa. BOXOusa will need the item number, a picture of the defective item and a copy of the proof of purchase. BOXOusa representatives will step you through the replacement or repair process. BOXOusa reserves the right to reject warranty replacement if the tool has been abused or used outside of it's normal intended use. See our Warranty Policy.